Privacy Policy

Effective Date: May 2026

Heather Cecchin ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share through this website.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Appointment requests

  • Information submitted when downloading resources or subscribing to communications

We may also collect certain non-personal information automatically through website analytics and cookies, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of website visits

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries

  • Schedule consultations or appointments

  • Deliver requested resources

  • Send newsletters or communications you have opted into receiving

  • Improve website functionality and user experience

  • Maintain website security

  • Fulfill legal and business obligations

We will only use your information for purposes consistent with this Privacy Policy.

Therapy and Coaching Services

Submitting information through this website does not establish a therapist-client relationship or coaching relationship.

Information submitted through website forms, email inquiries, newsletter subscriptions, or consultation requests may not be protected by therapist-client privilege or confidentiality laws until a formal professional relationship has been established.

If you become a therapy client, information collected as part of treatment will be governed by separate informed consent and privacy documents provided during onboarding.

Email Communications

If you subscribe to our newsletter, download resources, register for events, or otherwise opt into communications, we may send emails containing updates, educational content, announcements, and resources.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails or by contacting us directly.

Cookies and Analytics

This website may use cookies and similar technologies to improve user experience and gather website usage information.

Cookies help us understand how visitors interact with the website and may be used for website functionality, analytics, and performance tracking.

You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

Third-Party Services

We may use trusted third-party service providers to support website operations, including:

  • Website hosting platforms

  • Scheduling software

  • Video conferencing platforms

  • Email communication services

  • Analytics providers

  • Payment processors

These providers may have access to information necessary to perform their services but are expected to maintain appropriate security and privacy practices.

Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose information only when:

  • Required by law

  • Necessary to comply with legal obligations

  • Necessary to protect rights, safety, or property

  • Required to provide requested services through trusted service providers

Data Security

We take reasonable measures to protect the information submitted through this website. However, no method of electronic transmission or online storage is completely secure.

By using this website, you acknowledge that we cannot guarantee absolute security of information transmitted electronically.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent for certain communications

  • Request information regarding how your data is used

To exercise any of these rights, please contact us using the information below.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or the handling of your information, please contact:

Heather Cecchin
heathercecchin@gmail.com